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How x200t Handles Your Personal Data

At x200t, we take how we handle your personal information seriously — this page sets out exactly what data we collect when you open an account, how we…

Data collected only as neededSecure account storageYour right to access or deleteCookie controls in your accountIndia-region privacy scope
x200t How x200t Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is held, want to request a copy of what we store, or need to raise a concern about our privacy practices, our support…

Email Privacy Request Send a written data access or deletion request to our privacy inbox. We acknowledge all email privacy requests within two working days and complete them within the period required by applicable local law.
Live Chat Support Open the live chat window inside your account to speak with a support agent about any privacy concern. Agents can raise a formal data request on your behalf and give you a reference number to track it.
In-Account Help Centre The Help Centre inside your x200t account includes a dedicated privacy section where you can submit structured requests for data access, corrections or account closure, with a direct link to our privacy contact form.
HOW WE PROTECT DATA

Browse Our Data Handling Practices

Privacy at x200t is managed through a set of documented practices that govern every stage of how your information moves — from the moment you open an account to the day you…

Data Collection

We collect only what is needed to run your account — name, email, contact number, device type and payment method references such as your UPI ID or Paytm number. We do not collect data beyond what your account activity generates.

Cookie Use

Our site uses functional cookies to keep your session active and analytical cookies to understand how pages are used. You can adjust cookie preferences from the settings panel in your account at any time without affecting core account functionality.

Account Security

Your account credentials are stored using industry-standard encryption. We do not store your full payment credentials — only the transaction reference returned by your payment provider, whether that is UPI, Paytm or PhonePe.

Data Retention

Active account data is retained for the life of your account. When you close your account, we retain only the minimum records required under applicable law in your region. Personal data not covered by legal hold obligations is deleted within 30 days of account closure.

Third-Party Sharing

We share data with third parties only where necessary — payment processors handle transaction data, and analytics partners receive anonymised usage data. No personal identifiers are passed to advertising networks or data brokers.

Your Right to Request Changes

You can request a copy of your stored data, ask us to correct inaccurate information, or request deletion of your account data by contacting us through email or live chat. We process all verified requests in line with the timeline set by local law.

Your Privacy Policy Questions

Below are the questions we hear most often about how x200t handles personal data. If your question is not covered here, our support team can help through live chat or email.

We collect your name, email address, phone number and device identifiers. If you make a deposit using UPI, Paytm or PhonePe, we also record the payment reference returned by your provider to match the transaction to your account.

We share data only with the payment processors you choose — such as Paytm or PhonePe — and with anonymised analytics services. We do not sell personal data or pass identifiable information to advertising or data-broker networks.

Send a data access request via the email address in our Help Centre or raise it through live chat inside your account. We acknowledge the request within two working days and fulfil it within the period required by applicable law in your region.

Yes. Submit a deletion request through live chat or email. We will delete personal data that is not covered by a legal hold obligation within 30 days of verifying your identity. Transaction records required by local law are retained for the mandatory period only.

We use functional cookies to maintain your session and analytical cookies to improve the service. You can switch off non-essential cookies from the settings panel inside your account. Turning off analytical cookies does not affect your ability to deposit, play or withdraw.

Data that is not subject to a legal retention obligation is deleted within 30 days of account closure. Records tied to transactions or identity verification may be kept longer if local law in your jurisdiction requires it.

Contact our privacy team directly by email or through the in-account Help Centre. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data-protection authority in your jurisdiction.